> ## Documentation Index
> Fetch the complete documentation index at: https://docs.neuraltrust.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# General

> Organization identity basics — name, organization ID, leave organization, and delete organization.

# General

The **General** panel holds workspace identity for your organization:

1. **Organization name** — the display name for the tenant.
2. **Organization ID** — a read-only UUID used with support and the API.
3. **Leave organization** — for non-owners.
4. **Delete organization** — Owners only; removes the organization and everything it owns.

Open it from the sidebar gear → **Platform settings → General**.

## Organization name

The organization name is your tenant's visible label: it appears in the organization switcher, invitation emails, billing, and anywhere the platform refers to "your organization".

**To change it**

1. Open **Platform settings → General**.
2. Edit **Organization name**.
3. Click **Save**.

Changes are visible to all members on the next page load. The internal **Organization ID** does not change — existing SSO configurations, SCIM tokens, API keys, and integrations continue to work without modification.

Only the **Owner** (or a legacy organization Admin) can rename the organization.

<Note>
  The organization name is **not** the same as a **Custom Domain**. The name is a label; the custom domain is the hostname where users reach the app. See [Custom Domain](/platform/custom-domain).
</Note>

## Organization ID

**Organization ID** is a UUID assigned when the organization is created. Copy it when contacting support or calling APIs that expect a tenant identifier.

## Leave organization

Non-owners can leave an organization from General:

1. Open **Platform settings → General**.
2. Click **Leave organization**.
3. Confirm in the dialog.

You lose access immediately. You can rejoin only if someone invites you again (or if your IdP re-provisions you via SCIM / user sync).

Owners cannot leave — they must **transfer ownership** first from [User & Roles](/platform/users), then leave (or delete the organization).

## Delete organization

Deleting the organization is **permanent and irreversible**. It removes:

* The organization itself and any vanity URL / custom domain bound to it.
* All **users and invitations** scoped to the organization (membership in other organizations is not affected).
* All **products** provisioned on the organization — TrustGate gateways, TrustGuard collectors, TrustTest assets, Telemetry use cases and SIEM configurations, SSO and SCIM configuration, group mappings.
* All **traffic logs, decisions, and evidence** associated with those products. Exports that have already been pushed to your SIEM remain in your SIEM.
* Any **hybrid data plane** previously connected to the organization is **unlinked**. Infrastructure running inside your own cloud account is not touched by NeuralTrust — de-provision it yourself from AWS / GCP / Azure after deletion.

**To delete**

1. Open **Platform settings → General**.
2. Under **Danger zone**, click **Delete organization**.
3. Type the organization name to confirm.

Only the **Owner** can delete an organization.

<Warning>
  There is no restore operation and no soft-delete window. If you need the organization back after deletion, recreate it from scratch and reconfigure SSO, users, integrations, and products.
</Warning>

### Before deleting

If the organization holds production workloads, do these first:

* **Export audit logs** you need to retain (or confirm they've been forwarded to your SIEM).
* **Rotate or revoke** any long-lived API keys, so they don't error silently after deletion.
* **De-provision integrations** on the client side (browser extensions, endpoint MDM profiles, PAC URLs, client certs).
* If you're on hybrid, **de-provision the data plane** from your cloud account after unlinking.

### Alternatives to deletion

* **Remove a specific user or role** — handle in [User & Roles](/platform/users).
* **Enforce SSO-only** — use [SSO](/platform/sso) and [Break-glass access](/platform/break-glass).

## Related

* [User & Roles](/platform/users) — manage members, invitations, and roles.
* [Custom Domain](/platform/custom-domain) — change the hostname users reach the app on.
* [Audit Logs](/platform/audit-logs) — organization update and deletion events are recorded here.